ServiceNowAbi Shogbonyo
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Senior ServiceNow Developer

Senior ServiceNow Developer | ITSM, ITOM, ITAM & SAM Pro

I build and enhance enterprise ServiceNow solutions across service management, automation, integrations and software asset governance. More than five years’ experience across government, financial services and regulated environments.

UK based · Available immediately · Active SC Clearance to 2029

ServiceNow

5+ years

ServiceNow delivery

SC Cleared

Active to 2029

Government & finance

UK public sector and regulated environments

Technical focus

ServiceNow expertise for complex environments

From hands-on development to CMDB governance and software asset compliance, I connect platform configuration with operational needs.

Platform development

ITSM configuration, JavaScript, Flow Designer, service catalogue experiences and maintainable platform changes.

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ITAM & SAM Pro

Software lifecycle management, entitlement reconciliation, compliance workflows and asset governance.

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CMDB & CSDM

CSDM-aligned service models, configuration data governance, Discovery and Service Mapping.

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Integrations & ITOM

IntegrationHub, REST/SOAP, MID Servers and integrations with SCCM, Intune and JAMF.

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HRSD & Now Assist support

Contribution to employee workflows, HR case management and Now Assist configuration and validation.

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Selected environments

Experience across government and financial services

  • Home Office
  • FCDO
  • Ministry of Justice
  • Deutsche Bank
  • BP

Additional experience includes BGTS, Volkswagen Financial Services, Capita, RAC, Atkins and the Skills Funding Agency.

How I contribute

Technical delivery grounded in operational context

About Abi

Maintainable platform change

Use OOTB capabilities where they fit, with governed customisation, testing and release support.

Service and asset data

Connect CSDM-aligned service models, CMDB quality and software asset processes to support operational use.

Collaborative delivery

Contribute through requirements workshops, design, Agile delivery, UAT, handover and stakeholder coordination.

Secure enterprise environments

Bring delivery experience from UK government, financial services and regulated organisations, with active SC Clearance.

Contract availability

Bring your ServiceNow roadmap into focus

From platform enhancements to ITAM and SAM Pro delivery, let’s discuss your priorities.

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